In-game or in the forum , people other than fizzer should take action to trolls and fix the current situation.
That's basically what we've been asking for. You are right, they hate being suspended or banned regardless of anything because it means they lose progress.
Fizzer said "We are all moderators" but that can be a slow process. We have to send the report and wait for someone to check the forum/post/game and then make the decision. A couple of active forum moderators would mean that the wait isn't there, the forums would look more friendly too new players and potential "Trolls" won't bother because they know that the punishment would be swift and harsh.
There have been a few times that Fizzer has replied to a thread where people have 100% broken rules and they weren't touched. That's bad practice on his part and is another reason why trolls are pushing to see what they can get away with.
Hopefully Fizz will sort it out. Then again I'm still waiting for a reply to one of my e-mails regarding proof that there are "Hundreds of thousands of players" actively playing so I won't hold my breath. Not the fastest fellow in the land.
Jeez i need a new hobby.
Edited 4/19/2015 14:10:07