<< Back to Help Forum   Search

Posts 1 - 13 of 13   
"Could not authenticate" when trying to open game.: 3/11/2016 15:01:47

Nyetworker
Level 62
Report
I'm experiencing an authentication problem that's preventing me from opening any game. It was fine yesterday.

I am able to login to warlight, click the 'multi player' tab and see the dashboard, but when I try to open one of my games (or enter a new game), I get a pop-up that says:

"Could not authenticate. This can happen if your e-mail address or password changed recently or if you signed into a different account. Please refresh your browser."

Refreshing/reloading does not resolve the error.

I'm on Firefox 45.0, Linux x86_64, Shockwave Flash 11.2 r202.

Does anyone else have a similar configuration, and are you having a similar problem?


I have done the following:

1. sign out of warlight
2. clear all warlight.net cookies
3. exit my browser
4. reboot my computer
5. launch browser
6. go to warlight.net
7. sign in (successfully; my userid and password work normally)
8. same failure when I try to go to a game.

I also tried logging in with a different (friend's) account; same failure.

Any help appreciated.
"Could not authenticate" when trying to open game.: 3/11/2016 15:24:34


Nogals
Level 58
Report
Did you report it to Fizzer?

Edited 3/11/2016 15:28:12
"Could not authenticate" when trying to open game.: 3/11/2016 15:32:14

Nyetworker
Level 62
Report
Yup. Just wondering if anyone else is seeing anything like this.
"Could not authenticate" when trying to open game.: 3/11/2016 15:35:15


Cata Cauda
Level 59
Report
Try with a different browser. Maybe Google Chrome or even IE.
"Could not authenticate" when trying to open game.: 3/11/2016 16:27:37


MightySpeck (a Koala) 
Level 60
Report
It might have to do with flash.
"Could not authenticate" when trying to open game.: 3/11/2016 17:53:37


Nogals
Level 58
Report
Try with a different browser. Maybe Google Chrome or even IE.

or even IE.


Did you not read Linux x86_64
"Could not authenticate" when trying to open game.: 3/11/2016 18:14:55


GeniusJKlopp
Level 61
Report
Hey. Change your password and try again.
"Could not authenticate" when trying to open game.: 3/11/2016 22:08:33


Cata Cauda
Level 59
Report
Did you not read Linux x86_64

No I skipped the first part, my bad.
"Could not authenticate" when trying to open game.: 3/12/2016 01:01:56

Nyetworker
Level 62
Report
I tried changing my password, logging out and in again. No help.
"Could not authenticate" when trying to open game.: 3/12/2016 01:07:16


Another
Level 47
Report
Another browser to try is TOR.
"Could not authenticate" when trying to open game.: 3/14/2016 16:44:02

Nyetworker
Level 62
Report
Mystery solved. This authentication error happens in Firefox (Windows as well as Linux) when you block third-party cookies.
"Could not authenticate" when trying to open game.: 3/14/2016 21:02:42


ps 
Level 61
Report
"Could not authenticate" when trying to open game.: 3/14/2016 21:18:26


GeniusJKlopp
Level 61
Report
cookie? where are you?
Posts 1 - 13 of 13