Ladders were altered before in a voting, real-time as well. Maybe they will be voted again sometime, who knows, you can't make everyone happy.
Clans involve small minority of the player base, which puts them lower on priority than other things. Clan changes are somewhere on the roadmap, Fizzer himself said it many times.
Forum is moderated on acceptable level. Not great, or even good, just acceptable. Maybe moderators should be able to move threads to the section (bin) visible only to moderators and Fizzer himself. How many moderators are there anyway?
I think It's a good idea to know which feature is needed to be added next.
Fizzer keep many things to himself (for good reasons), including his response to most issues and suggestions (which sometime ago has changed for top uservoice ideas).
I don't feel a bonding with the creator and the community
Heh. You don't feel the bonding with the community because you were here for 3 month. You wrote more than most people in years, and I think you expect others to be just as active as you are. I would say you have rather poor view on how things work here. WL is 5 years old, it's doing rather fine considering how many old players are still around.